1.Are you manufacturer ?
Yes, we are Procolored Manufacturer, there are two floors production workshops, three production lines, and four mainly oversea warehouse in US/UK/ES/RU to produce and store our printer.
2. What is your warranty?
All uv printer , dtf printer and dtg printer are guaranteed for 3 years starting from the date of shipment, but the parts passed by the ink ( including print head , ink pump , cartridges , ink motor etc ) are NOT included in this clause.
3.Where can I buy the spare parts and inks?
We provide spare parts and inks, you can buy from directly or through other suppliers in your local market.
4.How to install software after I received the machine ?
There is a software usage for your reference and please close antivirus software before installation.
5.What should I do when I don’t really know how to setting the printer parameters?
Please contact us for technical help and do not artificial modification.We always provide on-line technology support if any issues.