Q: Will not switch on or switch off ?
A: Please add water to the tank . Please disconnect , check cables and re-connect carefully .
Q: No mist or abnormal mist ?
A: Please add suitable amount of water in the tank , water must never be filled over 300ML line .Please refer to maintenance instructions remove and re-install correctly , so vapors can be released freely .If too much dust in the air suction port , the mist will be restricted to come out . Just clean it .
Q: Water leakage from product ?
A: Please Remove and reinstall correctly , so vapors can be released freely .Under these conditions , the mist may condense quickly into water droplets .
Q: Are you manufacture or trade company ?
A: We are a manufacture with more than 10 years production experience .
Q: What's the delivery time ?
A: Less 100 pcs , we will have finish products in stock .
101-1000pcs , the production time is about 7-12 working days .
1001-10000pcs , the production time is about 12-18 working days .
Q: Can we get samples to test ?
A: Yes , sure , welcome to get samples test , we have not MOQ limit for samples .
Q: What's the payment method ?
A: We can accpet payment by TT , Paypal , Alipay , Alibaba ( Credit card ) and so on .
Q: What's the shipping way ?
A: We use the carton box , suitable shipping by Express ( DHL , TNT , FedEx , UPS ) , by Air , by Sea .