Q1 What is your MOQ ?
Usually our MOQ is 3,000pcs. But we accept lower quantity for your trial order. Please feel
free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after
checking quality of our products and know our service.
Q2 Can I get samples?
Sure.We charge a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.We
usually send samples by FEDEX,UPS,TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you
can pay the freight charge to our paypal, we will ship with our account. It takes about 2-4 days to reach
Q3 How long is lead time of sample?
For existing samples, it takes 2-3 days. If you want your own designs, it takes 5-7 days, subject to your designs whether they
need new printing screen, etc. Anyway, we will response fast to your request.
Q4 How long is the production time?
It takes 35 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
Q5 What format of the file do you need if I want my own design?
We have our own designer in house . So you can provide JPG, AI,cdr or PDF,etc.We will make 3D drawing for mold or printing screen
for your final confirmation based on technique.
Q6 How many colors are available?
We match colors with Pantone Matching System. So you can just tell us the pantone color code you need. We will match the colors.
Or we will recommend some popular colors to you.
Q7 Which kinds of certificates would you have?
Q8 What is your payment terms?
Our normal payment terms is TT 30% deposit after order signed and 70% against copy of B/L.We also accept L/C at sight.