Q1: Can I get some samples?
A1: we offer sample for quality check. Considering electric bike as big item with certem value, we don’t offer free sample and
transportation fee is not contained in sample price.
Q2: What's the delivery time?
A2: Delivery date is usually 2-15 working days after payment. However, the specific delivery time may vary depending on the order
Q3: Which certificates do you have?
A3: We have CE/FCC/ROHS/UN38.3/MSDS.
Q4: When you on the line for service?
A4: We usually on the line at 8: 30am to 8: 30pm Beijing time. Otherwise we also can do service for you after the working time
Q5: Are you a manufacture or factory?
A5: Yes, we are. We guarantee the price we offer is the most reasonable one (factory price), so as a professional manufacture we
not only can supply the bike we have, We also can design for you if you have the draft.
Q6. What is your terms of payment?
A6: T/T 30% as deposit, and 70% before delivery. We’ll show you the photos of the products and packages before you pay the
Q7. Do you test all your goods before deliver?
A7: Yes, before delivery, we will have professional inspectors who have undergone more than two rigorous repeated tests to ensure
the quality of the goods.
Q8: How do you make our business long-term and good relationship?
A8:1. We keep good quality and competitive price to ensure our customers benefit.
A8:2. We respect every customer as our friend and we sincerely do business and make friends with them no matter where they come
Q9: Why choose you?
A9:Strong quality control: We test and check all the parts before on produce line Check and test each unit when it ready