Q1. The price on the Alibaba platform is EXW, FOB, or CIF price.
A : The price is EXW price. if need FOB, CIF, or ship by express price please click chat now to contact our sales.
Q2.Can you make it as required ?
A :Can be customized, according to customer requirements design and development of mold opening to the production of shipping.
Q3.What is the MOQ and if order below MOQ is acceptable or not ?
A : The MOQ is 100 pcs, we suggest placing an order based on quantity for FCL to save shipping cost .Order below MOQ is acceptable, but the shipping fee is not cost-effective for small quantity orders.
Q4. If can arrange sample sending or not, and how about the sample fee.
A : OK to arrange a sample. the express shipping fee needs to check based on the current shipping fee and the customer's address. For sample which stock not available or customized sample, the lead time and sample fee need to click chat now and contact our sales.
Q5. What support you can provide if we want to know more about the product series.
A : If you would like to know more about the product please click chat now and leave your email address. We will send E-catalog and product detailed information also the industry information regularly to your email address.
Q6. How about the payment term.
A : We usually make TT payment or Alibaba payment, for other payment terms negotiable.
Q7. Lead time for production
A : Usually the lead time for bulk production is 25-35 days upon receipt of deposit and the samples are confirmed.Need to reconfirm before placing order.
Q8. About the shipment
A : FCL ship by sea is the most cost-effective shipping way, if ship by LCL the received charge at the destination port will be high. The delivery date needs to be checked separately for different ports and countries. Customers' nominated forwarders or using our forwarder is OK.