Chongqing Drawell Technology Co., Ltd. is a manufacturer of kitchenwares and tablewares. Our factory covers an area of 30000 square meters and the fixed assets are USD 15 million. We also have 600 staff members at your service. Our products are sold to many different countries in Europe and North America. Drawell always insists on high quality products, and this helps us to gain a good reputation.
Q1. What about the lead time? A: Mass production time needs 15 workingdays after receive deposit.
Q2. Do you have any MOQ limit for order? A: MOQ:3000PCS.
Q3. How do you ship the goods? A: Our unit price is base on EXW,so we charge for delivery the goods to port by bus.
Q4. How to proceed an order ? A: Firstly let us know product your are interested in. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms and places deposit for formal order. Fourthly We arrange the production.
Q5. Is it OK to print my logo on ? A: Yes. Please talk to us about quantity.
Q6: Do you offer guarantee for the products? A: Yes, we offer 1 years warranty to our products.
Q7: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new ones with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call.