Q: What's your payment term? Welcome to place orders to us via Alibaba Trade Assurance.Normally 30% T/T as depoist and balance against shipment.
Q: Are you a manufacturer or a trading company? A: 14-year history ISO9001:2015 certified manufacturer, located in Bao’an, Shenzhen China. Our factory has been in the line of wireless & ANC audio products for over 10 years with plenty skilled workers.
Q: Can I customize the product, such as to print our own logo or make a new design? A: Yes, we offer OEM/ODM service. Please contact us to check the details.
Q: How do you ship the goods? A: We send the sample to you via DHL, UPS, FedEx, TNT, EMS, SF express and other ways required by you. And we arrange the bulk shipment by sea or by air as required.
Q: What is the lead time of sample order and bulk order? A: It depends on the quantity and your order requirements.Usually it takes 1 to 5 working days for sample order, 25-30 working days for initial bulk order
Q: What kind of packaging do you offer? A: Our standard package for sample is white box or brown box. For mass production, customized package is available.
Q: What is your quality warranty? A: 12 months
Q:Can I visit your company and factory? A: Sure. Welcome to visit our company and factory.
If you need more information about our products, please don’t hesitate to contact us.