1.Q: Is GXL a manufacturer or a trading company?
A:We are a manufacturer and golden supplier on Alibaba, Global sources. we sell both overseas and also in local market.
2.Q: Can you send us samples to test (2 units)? let me know the charge.
A: Sample order is welcomed for testing first. but need charge sample cost.
3.Q: Your price is nearly our local market price , how can I buy from you with this price?
A: We are ram memory factory, specializing in this line for many years. We focus on the quality, and believe in only good quality support long time business. From outlook there isnot any difference with them, but they have price gap, as they have difference inside, same price has different price level.
4.Q:How about the retail packing and bulk packing?
A:For retail packing, one ram in one box, with sticker and label; bulk packing is ram with/Without sticker, can be 50pcs or 100pcs in one box.
5.Q: May I pay with paypal, I feel unsafe with T/T?
A: Currently, our customers enjoy T/T or Western Union , as it is fast and cheap way in nowadays. Pay with paypal will take extra handing fee for you ,if you insist on paypal method, we will satisfied you.
6.Q: Do you give spare ram (against warranty) in this order?
A: Sorry ,we do not have spare rams for new order for you, Usually , if your rams are not workable, we will try to find the problem and solve it for you, or you can send back to us, we will renewed it in your following order.
7. Q: On testing of memory, do you batch test a certain percentage, or test all?
A: our technical will test all. And we call it Memtest.
8.Q: What should I do if my rams get some problems?
A:You can send back the bad rams, we will repaire for you and send back with your next order.
9. Q: How long can I get my rams?
A: The goods will be sent out with in 2-3 working days after confirming your payment. But sometimes the delivery will be delayed due to the shortage. However, we’ll inform you in time by email.