1. Q: Are you a factory or trading company?
A: Guangzhou Bozhilin Biological Technology Co.,Ltd is OBM (Original Brand Manufacturer) company also with OEM/ODM service. We are looking for professional distributor/agent/representative all over the world.
2. Q: Where is your factory located? How can I visit there?
A: Yunfu City, China; 90min by car to Guangzhou Baiyun Airport and 3h by train to Hong Kong.
3. Q: What is the material of your products?
A: UV Curable Polyurethane Resin etc. We also can customize as your formula.
4. Q: How about the quality control?
A: BOZLIN Professional Quality Inspection Department always paid great importance for QC.
5. Q: How can I get free samples?
A: Free samples are available but shipping cost will be paid for customers, more details please contact Ms. Joyce freely.
And we recommended you to order single color samples (one piece available with free shipping) via our BOZLIN Official Aliexpress store: https://www.aliexpress.com/store/4280018?spm=a2g0o.detail.1000061.1.2363509b1NyueU
6.Q: Can I order gel polish bulk?
A: Welcome. We have 250ml/500ml/1kg/5kg/10kg/20kg etc. bottle.
7. Q: How can I make a order & payment?
A: Please contact Ms. Joyce (WhatsApp: +8618824785760) for professional service. Our company accept T/T, West Union,PayPal, etc. payment.
8. Q: What's lead time and shipping time?
A: For sample order, 1-3 days lead time, for general large order,7-15 days lead time. We send goods by FedEx, DHL,TNT etc express normally, 3-5 workdays as delivery time. This way is a little expensive but fast and safe for UV gel products.
9. Q: How about the after-sale service?
A: Please contact Ms. Joyce by email/WhatsApp/Tel or Skype, any question will be answered accordingly within 24 hours.
( Except weekend or holidays)
10. Q: How about import customs fee?
A: Please pay attention: Our sales will declare the value as customer's require normally. Import duties, taxes and charges are not included in the item price or shipping. These charges are the buyers' responsibility.Please check with your country customs office to determine what these additional cost will be prior to bidding/buying and confirm if you have good customs clearance solution. If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.