Q1: How can we get a quote?
Please offer the specification, such as material, size, shape, color, quantity,
surface finishing, etc.
Q2: What format design file you want for printing?
AI; PDF; CDR; PSD; EPS.
Q3: Can you help with the design?
Have professional designers help with simple information such as logo and some images
Q4: How to pay?
30% deposit. Accept T/T, Western Union, L/C, Paypal & Cash. Can be negotiated.
Q5: May i have new sample made with my design for confirmation?
Yes. We can do the high quality sample same as your design for confirmation.
Q6: What about the lead time?
It depends on the products. Normally 5 to 7 workdays after confirmation of design file
Q7: How can i know if my goods have been shipped?
Detailed photos of every process will be sent to you during the production.
The tracking No. will offer you once shipped.
Q8: What shipping method can i choose? How about the shipping time of each option?
DHL, UPS, TNT, FEDEX for 3 to 5 workdays
By sea need 10 to 30 workdays
Q9: How do you compute the shipping charges?
We will supply the shipping charges according to the estimated G.W. when quote.
Q10: How can you guarantee your quality? If we don't satisfied your quality,how will you do?
Normally we do samples for you to confirm ,then following the samples totally.
If you worry about the quality problems, can place the order through alibaba trade assurance,
it can guarantee the quality and delivery and return the money to you.