Q1:Can we get your free samples?
Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's account.
All the freight cost will be refundable when you place the order.
Q2: Can we combine many items size in one container in my first order?
Yes, you can. But the quantity of each ordered item should reach our MOQ.
Q3:What is your terms of packing ?
Generally, we pack our goods in pp bag plus brown cartons. If you have special requirements, we can pack according to your standards.
Q4: How do you control the quality?
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; we have 100% test before delivery, taking pictures after packing.
Q5: If any quality problem, how can you settle it for us?
If any breakage or defect products were found, you will take the pictures from the original carton. All the breakage ones will be refundable by next order.
Q6: Can you provide more information about this product, and quote the best price?
Sure, please contact us via any methods showed on this page, and we will send our product catalog, company profile for your reference.What's more, we will customize detailed offer according to your specific requirements.
Q7: The price is a little higher than my budget. Can you offer a better price?
The first proposal is preliminary design, as a professional buyer; pls don't only focus on the price. If you have any question
or request, pls don't hesitate to contact us. Then we will adjust the configuration and quality according to your request. Your feedback will lead us to make the proposal to match your request.
Q8: What else need to be paid attention besides price?
Except for the price, we also need pay attention to quality, product construction, design principle, configuration of part list, reasonability, convenience of operation, professional, service and etc.