Q: How can I get the price?
A: We usually quote within 24 hours after we get your inquiry (Except weekend and holidays). If you are very
urgent to get the price, please email us or contact us in other ways so that we can offer you a quote ASAP.
Q: Can I buy samples before placing orders?
A: Yes. Please feel free to contact us.
Q: Is it possible to put our logo on your product or product packaging?
A: Of course, we are committed to providing you with one-stop services, such as concept design, product design,
manufacturing, assembly, and testing...
Q: What is your lead time?
A: It depends on the order quantity and the season you place the order. Usually, we can ship within 7-15 days
for small quantity, and about 30 days for large quantity.
Q: What is your payment term?
A: T/T, Western Union, L/C, and Paypal. This is negotiable.
Q: What are your terms of packing?
A: Generally, we pack our goods in neutral boxes and cartons. If you have a legally registered patent, we can pack the
goods in your branded boxes after getting your authorization letters.
Q: What is the shipping method?
A: It could be shipped by sea, by air or by express(EMS, UPS, DHL, TNT, FEDEX and etc). Please confirm with us before
Q: Is there a cheap shipping cost to import to our country?
A: For small orders, express will be best. And for bulk order, sea ship way is best but take much time.
For urgent orders, we suggest via air to the airport plus our ship partner send to your door.
Q: Can we get support if we have our own market position?
A: Please inform us of your detailed mind on your market demand, we will discuss and propose a helpful suggestion for
you, to find the best solution for you.
Q: How to deal with the faulty?
A: Firstly, Our products are produced in a strict quality control system and the lowest defective rate is under control.
Secondly, during the guarantee period, we will send new lights with new orders for small quantities. For defective batch
products, we will repair them and resend them to you or we can discuss the solution including re-call according to the
How to Contact Us?
Send your Inquiry Details in the Below, Click "Send
" Now! Free samples are waiting for you!