Inner: PE Packing+ Corner Protection Outer: Brown Carton Box+ Export wooden box the machine will be installed and tested before shipping, you just need to connect water pipes and power, meanwhile, the necessary parts and spared parts are offered together free of charge
1. We are industry and trade integrated enterprise.
2. More than 16 years' experience in the refrigeration and catering industry.
3. Provide 10 years' warranty for main parts of Soft Ice Cream Machine.
4. High quality, high stability, long duration.
Q1: Are you a factory or trading company? A:We are a factory.
Q2: Where is your factory located? A:Our factory is located in Shanghai,China.
Q3: What is the raw material of your products? A: As general,the raw material of steel is 304# .
Q4: What is the term of payment? A:As general,less than 5000USD,100%T/T in advance. More than 5000USD,30%T/T in advance,balance before shipment.
Q5: How to ensure the payment security? A:we recommend starting order through Alibaba trade assurance to make sure customer will receive goods as the order after finish the payment.
Q6: What is the delivery time? A:It depends on the order quantity and racking types. If you purchase our standard machine,the delivery time is around 7days.
Q7: Which port will be used as loading port? A:Shanghai port or Ningbo Port is recommended.
Q8: May I know the status of my order? A:Yes.We will send you information and photos at different production stage of your order.You will get the latest information in time.
Q9: Can we put our own logo on the machine? A:Yes,we can do OEM for you.
Q10: About the warranty? A: One year for the whole unit. During warranty time,we offer parts for free(except consumption parts like rings and beaters). The shipping cost 50%/50%.