1. What is the product made of?
The product can be made of brass or 925 sterling silver.
2. Are the CZ stones glued on the product?
No, they are not glued. All the CZ stones we used is AAA grade CZ with hand setting.They won't fall out.
3.Does the item in stock?
Yes, we have some item in stock, pls feel free to contact us if you are interested.
4. Can my logo be engraved on the bead?
Yes, we provide free engraving service.
5. Can I mix different colors or size?
Yes, mixed orders are acceptable.
6. How can I pay?
T/T, western union, Paypal and moneygram are all supported. You can also ask us how to choose the most economic way.
7.How can I do custom Jewelry?
Just send us images and requirements, our designer will draw a 3D pic first. After you confirm the pic,we will make the mold and proceed production.
8.If quality problems happen, how should I do?
Just email us or call us about your problems. We will compensate or refund for you. Anyway we will try our
best to control the quality problem to less than 1%.
9. Can I expect fast delivery if I need in urgent?
If stock style,we will arrange shipping within 5-7 work days,if no stock,every order will take about 15-20 days for production except some comlicated custom pieces. So our lead time is a big advantage for wholesalers to turn around.