Q: Gavin, how do you guarantee the quality problem and how to deals with the after-sales problem?
A: Our factory has a QMS, ensure the quality before sending out, so we can provide the products for the Amazon retailers. If the product has quality problem, we are willing to provide the replacement during the warranty period.
Q: Gavin, how do you guarantee the sensor calibration?
A: Normally, we will calibrate the sensor twice before send out. If you already have the calibration machine, we can teach your engineer how to calibrate our breathalyzer. So you can help your clients to calibrate in your country and charge from them. Help you save the shipping cost to ship to China, and make more profits.
Q: Gavin, how do you help us make some difference in your current products?
A: For our current model, selling well in the Amazon US, so already has the fanbase, it will be good for you to promote. But if you want to make some difference with them, we can help you to change the color of appearance.
Q: Gavin, how do you help us expand the product lines?
A: Our factory focuses on designing the private models, has over 20 patents of the models. We will release new models every years. After we start our relationship, we are willing to provide an exclusive model for you. Help you to solve the problem of less style problems.
Q: Gavin, how do we guarantee we will ship on time after payment at this situation?
A:We also have an Order Management System. After payment, we will prepare well the material on schedule. Based on the schedule, we can make a foresight and action.
Q: Gavin, can you customize the package or print our logo on the device according to our designs?
A: Yes, We have a professional team could provide OEM/ODM services for you as your request. And the qty of the logo needs 500 pcs.Q: Gavin, do I need to calibrate the device when I receive it?
A: Our product will be tested and calibrated twice before package, and you can sell it directly after you receive it.
Q: Why the readings would different between adjacent tests when the same person tested it by the same operation.
A; The alcohol would be absorbed and digested in the stomach along with the time, so the concentration of alcohol would change within few minutes.
Q: Why people drink the same wine, but the test results are different?
A: As the different people have different tolerance of alcohol, and it also affected by physical constitution, absorption rate,