Q1 How to place a order?
You can contact us through our contact information, and tell us your detailed requirements, then we quote you a best price, you pay through Alibaba and we ship out the goods.
Q2 What is Your Regular Practice About Terms of Payment?
We can offer Pay Later ,T/T , Western Union,Cash,Escrow, MoneyGram , L/C :30% deposit in advance, and 70% balance paid before shipping. For small amount,full payment in advance to save bank fee.
Q3 Are preserved flowers real?
All Preserved flowers are made of 100% real fresh cut flowers. They aren't made from silk or any other material. Preserved flowers are made by complex processes such as dehydration, decolorization, dyeing and drying.When the process has completed and you have preserved flowers that are flexible and look natural. The process of preserving flowers is vastly different from drying them.
Q4 How do you control the quality for us?
1.We just supply A grade preserved flowers.
2.We have the best skill of flowers preservation. We will select the best quality flowers for our customers.
3.Responsible after-sales service, if there have problem of our products,we accept re-ship or refund the money service..
Q5 What is the freight cost?
Normally, we ship the goods by express, such as EMS, FedEx, UPS, DHL, it is door to door. We can calculate the shipping cost for you by the detail order. For large quantities, we usually shipped by air or sea, that would be more competitive than express. which shipping cost is not fixed, and will confirm with our agent at each time.
Q6 How Long is The Quotation Valid for?
Usually it takes 6-15 days to receive your goods after confirm the payment. Depend on your country and your order quantity.
Q7 What's Your After-Sale Services and Warranty of my Order?
Once you place order with us, we have professional staff to track your order constantly, let you know the newest process until you have received it. Each step of production and finished products will be carried out and inspection by QC before shipping.