Q: Are you a manufacturer or a trading company?
A: Our company is a professional manufacturer specializing manufacturing all kinds of diagnostic reagent packaging materials and consumables.We enjoy great reputation among our customers not only for competitive price,qualified product but also for excellent.
Q: How long is your delivery time?
A: Generally it is 3-10 days if the goods are in stock. or it is 15-30 days if the goods are not in stock, it is according to
Q: Do you provide samples ? is it free or extra ?
A: Yes, We are honored to offer you samples for free,but the new clients are expected to pay the courier cost,and the charge will be deducted from the payment for formal order. Regarding the courier cost,you can arrange a RPI(remote pick-up) service upon Fedex,UPS,DHL,etc.to have samples collected;or inform us your DHL collection account.Then you can pay the freight directly to your local carrier company.
Q:Can your factory print or paste my logo on the goods?
A:Yes,we can print or paste the logo on the goods or their packing box,for patent protection purpose,a letter of attorney(letter of authorization)shall be provide for the logo.We usually produce goods based on customer's samples or based on customer's picture,logo,size,etc.detail information design for customers.
Q:How does your factory do regarding quality control?
A:Quality is priority!So we always attach great importance to quality controlling from the very beginning to the very end.
Firstly,we have ISO9001 certification,so far all the production process,we have standard rules;
Secondly,we have QC team,one is in the factory to control producing,the other is as third part,inspect the goods for our
customers.Once everything is OK.Our document department can book the vesse,then ship it.
Thirdly,we have all detailed records for nonconformity products,then we will make summary according to these records,avoid it happen again.
Finally,we do observe the relevant for conduct & laws form government in environment,human rights and aspects like no children labor,no prisoner labor and so on.