Q: Are you a factory or trade company?
A: We are a manufacture and trading company in Wuzhou. Guangxi(Mainland). China.
Q: How to place an order?
A: You can choose the items you like online, and then contact us to get the quotation
Q: How long I would get the goods?
A: Goods will be shipped in 7 days after your payment, and you should receive the goods in about 15-20 days.
Q: Will you be able to work with 3D files?
A: Yes, your 3Ddesigns would be helpful. Of course, we have our own design team.
Q: Will you be able to offer advice if I have designs with flaws that would need improvement?
Q: Yes, we also have designers and can give some advice from production view to improve your designs.
Q: Do you have experience in creating many different types of jewelry?
A: Yes. Own our factory, we can do earrings, rings, necklace/pendant, bracelet/bangle and jewelry set. And also can do different materials with Gem stone.
Q: What is the minimum order quantity?
A: Ordinary MOQ is 200pcs, for start, we say 100pcs is OK too.
Q: Do you offer samples?
A: Sure, we can offer samples as well, but not free, please know.
Q: What is your product pricing?
A: Reasonable price with great quality, timely delivery and whole service.The goal is win-win situation for both you and us.
Q: What is your turnaround time?
A: This will depends on the designs. so, the designs, are they simple or different?
Q: What are your payment terms?
A: Normally, with 30% deposit and 70% balance before shipping out.
Q: What type of metals do you offer?
A: Basically, we worked with brass, sliver and gold. And also can do different alloys.
Q: What services do you offer?
A: Design with CAD files, make samples, production, quantity control, shipping and after service.
Q: How is shipping handled?
A: Usually use international express in economical way.
Q: Will you be sub-contracting out any of the work to someone else?
A: No, we are direct factory. have the whole team here, from design to production.
Q: Are you comfortable in signing an NDA?
A: Sure, it's ok for us. We also signed NDAs.