Synergy carbon rims is made with EN Standard ,our European customer take our rims to do with UCI tests and passed 100% ,since they buy our rims/wheels with their own brand on the surface , we dont show their UCI certificate here .We have registered our own brand BIKEDOC ,and supply our bike team wheels all with our logo.
What is our services?
We will carefully check the goods quality before shipment.If there are some unexpected problems happen, we sincerely hope to solve
the problemswith you friendly through following ways:
If the package is broken because of the Express, you can complain with them.
Man-made damaged, buyers take full responsibility.
When u get the wheels and find the problem ,ple contact me at the first time to make the problem solved easier.
Rims bought from our company can be warranty for 1 year .Even for carbon rims ,please use your bicycle in a correct way ,dont crack the rims on purpose just to test its stiffness and then ask for a warranty ,we dont accept the man-made sabotage .For normal breaking of rim ,please send here detailed broken photos including id number beside the valve holes.We will replace a new rim for you .