Q1.Are you a manufacturer?
Yes,we are a manufacturer, providing OEM & ODM service.Our quality could be assured and the price is competitive
Q2. Do you accept private label? What’s the MOQ?
Yes, private label is available.No strictly MOQ limited,lower quantity with higher packing and printing fee.Mostly order starts from a 20GP container .
Q3. What’s your sample policy?
We are honored to offer you samples, the sample charge and shipping cost will be pay by buyer, We can refund the sample fee after you place the order.
Q4: What kind of package you offer?
We pack the goods first with gift box and then the export box to make sure the goods in good condition for storage and shipment.
Q5.What's your warranty for products ?
1 year for free spareparts
Q6: What kind of shipment ways are available?
1.By sea to your nearest port.
2.By air to your nearest airport.
3.By express(DHL, UPS, FedEx, TNT, EMS) to your door.
Q7: How long it will take to delivery the goods?
If we have the goods in stock, we will delivery them within5 working days after we get your payment.
If we do not have in stock, we will delivery them before the deadline which we both parties agreed on.
Q8:How does your factory make the quality control?
1.All raw material we used are environmental-friendly.
2. Skilful workers care every details in handling the producing and packing processes.
3.Quality Control Department is specially responsible for quality checking in each process.
Q9. What is your terms of delivery?
We accept FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
Q10.what is the payment term?
Normally we accept T/T (30% deposit before production and the balanced before shipment ),also we can make L/C or other payment term if request.