Q: What payment methods do you accept? A: PayPal, T/T (Bank Transfer/Wire Transfer), and Western Union,Escrow. But there will be some handing fee if you use different methods.If you pay by paypal,you need to pay 4.5% paypal handing fee.If you pay by TT,you need to pay 20usd bank handing fee.If you pay by Escrow,you need to pay 5% handing fee.If you pay by Western Union,you don't need to pay any fee. Q: How soon will you ship my order after I've made my payment? A: For small order ,Normally in 3-5 working days . For big order, Normally in 7-15 working days . Q: What can I do with defective items? A: We provide 6 monthes warrenty. We need pictures or video to confirm if they are truly defective. After confirmation, you can get a full refund, or ask for combining them to the next new order. As compensation, we may give a discount for your next order. Q: Can I customize items, such as to print our own logo, or to alter the design? A: Yes, Please contact us or your sales representative to check with the details.