1.Package? We can change package if you need. Of course, the price will be calculated again.
2.Sample requirement? First of all, your identity has been confirmed by us. Sample will be available as below situation. 1).Standard product,SAMPLE COST120%, Shipping cost or courier cost by buyer. 2).Customs-design, SAMPLE COST 120%, Shipping cost or courier cost by buyer. 3).You'll receive the refund, when your order is full of 1*20FT.
3.What is your Payment term? 1).Sample: T/T 100% deposite before production 2).Per order: T/T 30% deposite before production, 70% balance should be paid before delivery.
4.How do I know my order have been issued production? We will start production when we receive confirmed PI & 30% deposit. Lead time will be effected from that date.
5.After receipt of goods, how to do if they have any quality problems? You should 1). take a picture for quality problem's part. 2). note down the quality problem products quantity. 3).find the quality problem products order NO.(PI NO.) Above information and your brief usage description or storage situation(if necessary), then send an e-mail to us, we will pass your complete information to QC department, and get back to you within 3 working days. Warm notice:*Incomplete information may effect our investigation schedule.