Q1. Can i have a sample for Led Light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What kind of certification do you have ?
A: We have CE RoHS, CCC, ISO9001
Q3. How do you ship the goods and how long does it take to arrive?
A: Small order would be ship by International Expresses (3-7 days)or International logistics parcel(15-20 days). Bulk order would be ship by Airline(5-7 days airport to airport ) and sea shipping(20-40days port to port ).
Q4. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q5: How to deal with the faulty?
A: During the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to actual situation.