1) Are you a trading company or a factory?
Taizhou Honghe Plastic Industry Co., Ltd. is located in Taizhou City, which is known as "Kingdom of plastic products" on the beautiful coast of the East China Sea. It has 100 employees and a plant area of more than 2000 square meters.
2) How to trust you because it is the first time we cooperate?
We are the gold supplier on Alibaba. And we have Trade Assurance on Alibaba. You can place the order on Alibaba, Alibaba will refund 100% payment if the goods are not good
3) Can we get your free samples?
Yes, you can. Our samples are free for in stock color and types. For customized samples. samples fee can be refunded after you place order. freight for express is on buyer's account.
4)What is your minimum order quantity?
MOQ for each item is different. But we have our own factory. For normal products in normal color, we have spare parts in stock that we can produce according to your needs.
5) What is your payment term?
T/T. 30% of the deposit in advance and balance after the inspection is qualified and before shipment.
6)What is your lead time?
Normal lead time is 20-40 days. For your urgency, we will surely do our best to meet your requirement. For items with spare parts in stock, it will be sooner, usually 3-10 days.
7) What is your shipping way?
We will help vou to choose the best shipping way according to vour detailed requirements.We also have our own professional shipping agent to provide their best serive.
8) How do vou control the quality?
All of our products are high quality products that are rigorously controlled to meet a number of criteria. Inspection report follows for each order. You can also assian any third party to do your own inspection. If you have your own criteria, it is preferred to show us in advance. We can customize as per yours.
9)If any quality problem, how can you settle it for us?
Our value message is quality is our soul. We will do our best to avoid any defect before shipment. In case it happens, send us the samples and phots from the shipped cartons, we have our own professional QC team to find the issue and our ASS team will discuss the solution with you. If bad quality due to our side, refund will be effected.