1. How could I buy the products I need if there is no price in the website?
Please send required product details to us via e- mail, and then we will provide reasonable quotations to you within 24 hours.
2.What is the MOQ?
10pcs for any design
3.Can I mix different designs?
4.Can I get a lower price if I order large quantities ?
Yes. Cheaper prices with more bigger orders.
5.Can I add or delete items from my order if I change my mind ?
Yes, but you need to tell us ASAP. if your order has been done in our production line, we can't change it . It is about 1-2 days
after confirming the order.
6.What kind of warranty you offer?
We provide 1year warranty.
7.How is the after sales service?
A.Service and Quality is our culture!
B.We have a huge team which is in charge of after-sales service, also a service hotline dealing with buyers' complains and
C. We offer 24-hour online service to help buyers solving problems.
D. We offer buyers updated market information regularly.
8.What are the terms of payments you offer?
Payment of the goods should be set in USD or RMB on the basis of goods exchanging. We accept T/T Western Union, PayPal, Cash, or by Alibaba
9.How long will it take to deliver goods?
We will start preparing goods upon receipt of buyers' T/T copy. After receiving your full payment, we will deliver the goods
within the deadline which both parties agreed.
10.What kind of packaging you offer?
During the packaging process, preventive measures will be taken by us to assure that the goods are in a good condition during storage and delivery.
11.What kind of transportation methods you offer?
A. For spare-parts, we use express delivery like DHL, UPS, FedEx, TNT and EMS , as we enjoy very good discount in these companies.But if buyers provide us accounts of their own, transportation fee paid by such accounts are also welcomed.
B. For goods with large package, we will transport by air and sea, and we will confirm freight with buyers' prior delivery.
12.How can you guarantee the production quality?
We have more than 6 years experience of QC team. We have strictly quality control system in production process. We will test eachfinished product before package. Third part inspection acceptable.