1. Q: Are you a manufacturer?
A: First, we are not a manufacturer, but we have strategic partnership with Goldlok Holdings, a listed company who is a leading manufacturer in toy industry.
Second, a client is seeking a high quality, competitive product, not just a manufacturer.
Third, we have deep industry background to help our clients to get their preferred products to penetrate their local
markets.
2. Q: Why us?
A: Deep industry background, strategic partnerships with China leading toy manufacturers, professional team.
3. Q: Do you accept OEM or ODM orders?
A: Yes, we accept both OEM and ODM for our clients, customization is accepted.
4. Q: How can I get a sample?
A: Samples will be charged, if you make a bulk order later, we will deduct the amount of samples.
5. Q: What’s your MOQ?
A: MOQ (minimum order quantity) depends on order items, we prefer make an order by cartons, thus will save operation
fees and delivery cost.
6. Q: What’s your payment term?
A: We accept most payments tools, such as T/T(Telegraphic transfer), West Union, Moneygram.
7. Q: What are your terms of delivery?
A: We accept EXW, FOB, etc. The delivery method could be negotiated..
8. Q: Which port do you export?
A: We prefer to Shenzhen Port.
9. Q:What is your processing time?
A: Items in stock: in 7 working days.
Ones out of stock: about 14 working days depending on demands.
10. Q: How can you assure your quality?
A: Our partner has strict quality management system, their clients includes Walmart, Toy R Us, RT-Mart, they are also a
licensee of Disney, Hello Kitty.
11. Q: What’s the warranty?
A: If quality problem is confirmed, we will deduct amount of the product(s) from the next order.
12. Q: May I know the production progress of my order?
A: We could share video and photos at the any stage of production.
