1.Q: How do I contact you?
A: You can contact us by inquiries, E-Mail, Trade Manager, WhatsApp, Facebook messenger, Skype,etc.
2.Q:What's Minimum of Quantity( MOQ ) for this item?
A: MOQ is not the same for different products.We accept low MOQ for most items.
3.Q: Could I get a sample before making an order?
A: We can offer sample to you, but you need to pay sample cost and freight.
4.Q: Can I get a catalog?
A: Of course, contact our salesman to get a catalog.
5.Q: Do you have your own brand?
A: Some products have our own brand.
6.Q:Can I customize LOGO?
A: Yes, we can make logo on products and packing based on your requirement.
7.Q:What is your packing?
A: We use opp bag(plastic bag)/blister box/paper box for products.We use thicken carton box outside. .
8.Q: What is your production time?
A: Stock goods 1-3 days, customized production 7-15 days.
9.Q: What are the terms of payment you have?
A: We accept 100% T/T before shipment.For small amount payment,we accept paypal,western union,money gram.
10.Q: I only have a credit card,how can I pay?
A:You can pay for PayPal by credit card.
11.Q: How do you ship to me?
A: We usually send by Express like DHL/FedEx/UPS/TNT, or by post office, airport to airport,sea shipping depending on customer requirement.
12.Q: Do I need to pay any charge when receive the parcel?
A: Sometimes you need to pay custom duty, it depends on your country policy.
13.Q: Do you give a warranty of your product?
A: If it is a factory defect(images/video approved), we will provide a replacement and send it to you in the next order.
14.Q: Do you support Amazon FBA and Drop Shipping?
A: Yes, we support Amazon FBA and Drop Shipping.
15.Q: Can I mix to buy your product?
A: Most of the products can be mixed to buy.