Q1:Are you a factory or tranding company?
A:We are a factory and trading company which is located in Zhejiang China.
Q2:Do you support OEM ?
A:Yes, we can make products as your request.
Q3:What about the lead time for mass production?
A:Honestly, it depends on the order quantity. Normally, 30-45days is our lead time.
Q4: What's the delivery time of your company?
A: If you choose the product that we have in stock, we will deliver the goods within 24 hours. If you choose the product that is not in stock, we need time to make it.
Q5. how can we guarantee quality?
A:Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q6: If you are not satisfied with our products, what should we do?
A: If it's samples, we'd like to remake samples for you. If it's mass production, we'd like to replace the defect products.
Q7:How long can I expect to get the production samples ?
A:If the sample confirmed and send us confirmed files, the samples will be ready in 2-3 working days.
Q8:How could you ensure our money safety and the quality excellent ?
Don't worry about it ,we are the alibaba supplier ,if the quality have any questions ,you can complain it to alibaba and get money back. Also we money payment way you can choose above. Please believe and choose us .We will try our best to service you .