Q1: What advantages do your products have?
A1: Heqiao is a professional manufacturer in electronic accessories with 10 years experience. We try the best to offer good quality car charger at the most competitive prices.
Q2: What payment methods do you accept?
A2: PayPal, T/T, Bank Transfer and Western Union all we do accept.
Q3: Can I visit your company and factory in China?
A3: Sure. It is a great pleasure for us to receive you in Shenzhen and show you around our workplace.
Q4: It has been so many days! Where is my order?
A4: Sorry for the trouble. Delivery can be affected by weather, customs, policy change and the others. If you have been waiting too long time for your order, please contact us or your sales representative. We will do our best and give you the most sensible solution to tackle your problems.
Q5: How about shipping cost?
A5: Online system will evaluate the quantity and offer shipping cost.
Q6: How long is the product warranty?
A6: For 12 months. If you have any troubles about your product, please contact us.
Q7: What is the solution of the defective products?
A7: Replace them for free and needn't return.
Q8: Can I customized my order?
A8: Yes, we offer OEM/ODM service. Please contact us or your sales representative to check with the details.