1. How long i can get the feedback after we sent the enquiry?
We will reply you within 24 hours in working day.
2. Can you do our design?
Of course, selected from our web or your customized design (OEM/ODM) is available.
3. What is your return policy?
If we visually confirm and quality fault by us,we will ask you whether you prefer a part refund or additional replacement bags.If your complaint is found to be justified we will work with you to promotly resolve the issue
4. What's the universal lead-time for order delivery?
OEM sampling time: 3-5 days Mass production :15-30days
5. What kind of shipping do you have?
DHL,FEDEX,UPS,EMS,TNT,By sea,By air
6. What can you get from us?
Excellent products (unique design, advance printing machine,strict quality control ) Factory direct sale (favorable and
competitive price) Great service(OEM,ODM, after-sales services, fast delivery) Professional business consultation.
7. Need a sample? We can offer you one!
If you want a product sample before placing the order, we will be glad to send you a good sample immediately so that you can check it out to make sure if it makes you satisfied.
8. What factors affect the price?
Style, material, dimension, quantity, logo etc. For your inquiry, if possible, try to give us all these information to have exact quotation.
9. For basic promotional bag, which material is cheaper?
Basically, popular materials for promotional bags are canvas, plain cotton, polyester and non woven bag. Among them, non woven is the cheapest, if you have very tight budget, you can choose non woven.
10. I only need 50pcs with my logo printing, can you offer?
We can’t promise for all the bags, we can offer 50pcs. For simple bags, we are able to offer you. So don’t hesitate, please ask, we will reply you if we can do or not;
11.I have no importing experience, how can you arrange shipping to my office?
For this point, no need to worry. If you are buying big quantity, we can offer you price term DDP. You will get goods at your warehouse without scratching the head. If you buy small quantity, we have special discount with FEDEX, UPS, DHL,TNT, CHINA POST, you will get goods easily in your office.
12. I never pay to China, how can I pay you?
Don’t worry, we can accept various different payment way, Such as T/T, alibaba Escrow, paypal, West union. So I think there is one way suitable to you.
Give us an opportunity ! We will greatly appreciate that you come to us to purchase various kinds of promotional products, custom products and advertising products. We can be sure that you will get the greatest price and service from us because we have advantages that other companies do not have which is one-stop service. Besides, as a customer , you will enjoy the best customer service, free art assistance, fast responding to your inquiry, good product quality and ideal experience of shopping online!