1.What is your MOQ?
Usually our MOQ is 2,000pcs. But we accept lower quantity for your trial order.
Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly,hoping you can place large orders
after checking quality of our products and know our service.
2. If we have our own idea, can your designer help me realize the sample?
We especially like you to have your own idea, you can first put forward your idea, our designer will draw a 2D plan and discuss
with you, and then make a 3D design after confirmation. Finally, we will make samples together to create a unique new product for
3.Can I get samples?How long is lead time of sample?
Sure. We usually provide existing sample for free. But a lit sample charge for custom designs.Sample charge is refundable when
order is up to certain quantity .We usually send samples
by FEDEX,UPS,TNT or DHL. If you have carrier account, it will be fine to ship with your account,if not, you can pay the freight
charge to our paypal, we will ship with our account.
For existing samples, it takes 2-3 days. They are free. If you want your own designs,it takes 5-15days, subject to your designs
whether they need new printing screen, etc.Anyway, we will response fast to your request.
4. What format of the file do you need if I want my own design?
We have our own designer in house. So you can provide JPG, Al, cdr or PDF, etc. We will make3D drawing for mold or printing screen
for your final confirmation based on technique.
5. How many colors are available?
We match colors with Pantone Matching System. So you can just tell us the Pantone color codeyou need . We will match the colors.
Or we will recommend some popular colors to you.