Q1. What warranty about your machine?
A: Two years warranty for host machine . 6 months free replacement warranty for handpieces, treatment heads, and parts.
Q2: How about the package?
A: Standard export packing with wooden case/aluminum box/strong carton package with foam shape, which can protect machine in good condition.
Q3. Is the cart free in picture?
A: This price not include the cart, you can buy it from our store.
Q4: About instruction and usage?
A: We can provide a complete user manual for instruction and application, we also can provide you online training. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve it easily.
Q5: About Customization?
A: If customer have any needs of customization or OEM service, please contact our staff for more information. For appearence change, like Logo, operating system background, outlook adding, language.
Q6: Do you have any timely technology supports?
A: Professional technology supporting team will help you to solve the after sales problem. Also any questions you can contact us any time.
Q7: What other extra device this machine work with?
A: Please use cooling gel when do treatment.