Q1: Are you factory or trading company?
A1: We're the Top 3 factory which focuses on home & garden décor and furniture export over 20 years.
Q2: Where is your factory located ? How can I visit there ?
A2: Our factory is located in Anxi,Quanzhou. It is about 1 hour from Xiamen port
Q3: Can I get samples before placing order?
A3: We will charge two times the sample fee, and we will not pay the freight. The sample fee will be returned after the order is placed.
Q4: How many square meter does your factory have?
A4: More than 80000 square meter.
Q5: What is your MOQ?
A5: According to different products
Q6: Do you have Quality Control Department?
A6: Yes, we have. Our QC department strictly test the products before we deliver.
Q7: Do you offer after-sale service?
A7: Yes, we offer. If any question after receiving our goods, pls feel free to contact our sales.
Q8: What is your delivery time?
A8: Generally about 40-60 days after receiving your deposit.
Q9: Which shipment way is available?
A9 1.By sea to your designated port for 20',40',40'H FCL for LCL shipment.
2.By air to your designated airport for samples.
3.By express (DHL,UPS,FEDEX,TNT,SF) to your door for samples
Q10:Which payment way is workable?
A10: Normally, 30% deposit and 70% balance payment against copy bill of lading or L/C at sight.
Q11: Can you do customized size and shape ?
A11: Sure, please send your design picture and measurement to us, we can make as your request.
Q12:How to contact you?
A12: Our contact details is on every details page, also we have a page for all our contact details, and also you can just send the enquiry directly to us, we will response soon.