1. Q: Are you a factory or a trading company? A: We are manufactuer of Outdoor products. Our office is located in Ningbo.
2. Q: Can you provide free sample? A: We provide existing samples for free, but the freight will be on your side. For customized sample, we will charge sample fee. The charge will be refunded after placing order.
3. Q: What’s your MOQ? A:For items in stock, 1 piece is accepted. For customized order, MOQ is 1000-3000PCS.
4.Q: What’s your delivery time? A: 30 days after everything is confirmed.
5. Q: Which port will you ship the goods? A: Ningbo. Or we can offer price of EXW if you choose delivery by air, vessel or international express.
6. Q: What’s the payment terms? A: Payment by T/T, paypal, L/C, Western union or Alibaba Escrow. 30% deposit before producing and 70% balance for bulk order shipment.
7. Q: How to start order with you? A: First, let us know your requirements or application. We will quote according to your requirements. Then, the sample will be sent to you and you arrange deposit for us after confirmation. Finally, we arrange the production according to the approved product.
8. Q: What’s your terms of delivery? A: FOB, CFR, EXW, CIF, by air or by sea.