Q1. Can this printer print my product?
A: We have water-based ink cartridge and quick dry ink cartridge to suit different materials. Most of the products can be printed with EXP date, batch code, bar code, QR code, serial number, logo and other printing information.
Q2. Can the mark be erased?
A: No, if you do not scrape with hard tool, it can not be erased.
Q3. How long will it take for the ink to become dry?
A: 3-5 seconds.
Q4. How can I know your machine works well?
A: Before delivery, we have tested every machine and adjusted it to the best condition. If you have special production condition, we could also adjust the machine for you.
Q5.Can you ship the machine to my address?
A:Yes, we could use DHL to express the machine. While transport cost will be higher. Also, it is suitable for the small models.
Q6. Where are you? Can we go to China and visit your factory?
A:Yes, of course. We are in Hangzhou,China. Welcome to our factory.
Q7:Do you have manual with the machine?
A:Yes, of course. It is in English version.
Q8:Do you have other color inks?
A: Yes, We have white, yellow, red, green, blue, black these color for you choice.