Q1. Are you a factory or trade company?
We are a factory with our own trade company, located in Pingyang, Wenzhou, Zhejiang, China
Q2. What is the MOQ? How many pcs is the MOQ?
Minimum Order Quantity.
1000 pcs for handheld massager, slimming massager, neck & shoulder massager, massage pillow;
500 pcs for massage gun, foot spa massager, foot massager;
300 pcs for massage cushion;
2000 pcs for mini massager.
If small qty needed, pls contact me
Q3. What kind of certificate do you have?
For product: CE, ROHS, FCC
Q4. Are your goods with charger, adapter or plug?
Handheld massager, slimming massager and massage gun: charger or plug;
Neck & shoulder massager and massage pillow: charger or adapter;
Massage cushion: only adapter;
Foot massager: adapter or plug;
Foot spa massager: only plug;
Mini massager: 3AAA batteries are needed but not included.
Q5. May I get one or two samples before the bulk? Is it free of charge?
Sure, but you are expected to pay the fee for samples and freight.
Q6. May I print my logo on the item?
Of course. It is free of charge based on the MOQ. If the qty does not meet the MOQ, each product needs to pay another USD 0.2/pc
7. What about the color?
It could be customized based on MOQ.
Q8. How about the packing?
Foam + color box + carton box based on the MOQ;
Foam + corrugated box + carton box if the qty does not meet MOQ. Under the circumstance, if color box is preferred, extra USD200
is needed for one model.
Q9. What is the trade terms?
FOB Ningbo Port.
Q10. What about terms of payment?
For sample: Credit card or T/T;
For bulk: T/T or L/C at sight
Q11. What is the terms of payment for new customers?
The same as the above Q10.
Q12. What about the shipping?
For sample: FedEx, DHL, UPS, TNT are available for door-to-door delivery;
For bulk: By sea or by air
Q13. How long is the lead time?
For sample: about a week after payment;
For bulk: about a month after payment