Q:Are you factory?
A: Yes, we are factory in Shenzhen China. Also we mainly provide the most professional purchasing advices and the best quality goods to retailers, wholesalers, online stores, physical stores just starting business.
Q: How long I can get my products?
A: 80% of the products are in stock. After payment, products can be sent in 48 hours if quantity less than 1000pcs.
Q: Can we customize our brand logo on the products and package?
A: Of course. Brand customization on earphone and package is acceptable. Different products have different MOQ for customization.
Q: What is your terms of payment?
A: Accept Alibaba Trade Assurance, T/T (bank transfer), Paypal, Western Union, Visa, Mas terCard, Cash and L/C. For bulk order, we accept 30% deposit and pay the balance before delivery.
Q: What is your After-sale service?
A: We supply 24 months products warranty. If the item was found with defective during warranty, you can contact us immediately, we would like to help you solve the problem in the first place, products will be ready repair or new one placement for you.