Q:Can we print our LOGO?
A:Yes,LOGO print customized can be accepted.
Q:Can you provide samples?
A: Yes,we can make the samples as your requirements.
Q:Do you need sample charge?
A: First customer: need mold charge and express charge, can refund the mold charge back when order successful.
Old customer: sample charge and express charge by free,and after place order will refund all samples charge.
Q:What is the samples lead time?
A:Under normal circumstances, 5-7 days
Q:What is the shipping method?
A:1)3-5pcs Bags:DHL FEDEX TNT UPS EMS
2) A Large Number Of Backpacks:Ocean Shipping
According to your requirements
Q:Do you have after-sale service?
A: Yes,we have after-sale service.
1) Based on wholesale order, if anything goes wrong with the product s quality, we will replace for you free and undertake the shipping cost
2) Based on custom order, if anything goes wrong with the product?