Q1: Are you trading company or factory ?
We are factory with more than 12 years in home furniture.(we have four factories and 200 direct sale stores in domestic)
Q2: What kind of payment terms are accepted?
Direct payment in Alibaba web system or TT (Telegraphic Transfer) Other Payment Terms are negotiable on case
Q3: Does any items shown on website are available in stock?
Most items have Stock available ,some items are to be ordered. If you really need some item in short time, please talk to your client manager for latest stock information.
Q4: When production will be finished after order has been placed?
If the products you choose are in stock, we will deliver them within 3-7 days.
If no stock,It is up to which product,Usually most production time is 10- 25 days after receiving your payment.
Q5: How long will it take for customers to get the goods?
Usually shipping taime is 10--20 days.We will choose the fastest shipment method for you to make sure you will get your product as early as possible, But it depends on Destination and shipping lines' conditions.
Q6: How much the shipping cost and how can I get goods?
Shipping cost: please kindly provide your seaport name to us, and let me know which designs and quantity so that we can get the rough idea about amount cbm. Shipping cost will be quoted to you ASAP .
If you don’t have agent in China, we can arrange goods from CN to your seaport. All you need to do just find a customs brokers for doing customs clearance and collect goods.
Q7: Why those beds from different companies are look same but price is so different?
We pay what we get. Same designs can be made of different material. Even from video or photo they look the same, but we will finally distinguish its value by seeing them and touch them by ourselves. Rather than focus on their video on showroom, we should pay more attention to those finished products in their factory and warehouse.
Q8:Can I customize outdoor furniture from you?
Yes, can change the Dimension according to your needs.
Q9:Can you accept personal use orders? What is your MOQ?
Sure We accept personal use order;MOQ is 1 set.
Q10: How can i get quotation and make order?
Just simply inform our staff item numbers (or link) of the items you are interested in and we will prepare detail quotation for you. Proforma invoice will be issued once order is confirmed and production will be started once advance payment is finalized.
If you need any further help, please fell free to contact us!
Q11: Can I visit your factory?
Certaiit is our pleasure to invite you to visit our factory. Our factory is based on longjiang Town,foshan City, Guangdong province.
Q12: Can I propose modification in order production?
Furniture is a large commodity, all information and requirements need to be confirmed before the production order, once confirmed, it can not be modified.Please confirm your proforma invoice carefully.