Q1. Can I have a sample order?
A: Yes, welcome to place an sample order to check quality or market.For small amount samples, normally we will supply 1-2 pc of sample for FREE.But you should pay the express courier cost from our company to you.For customized sample, please contact us for sample cost.
Q2.What about lead time?
A: After we receive your order, if have stock can give you in 3-5 working days, it depends on the details of your requirements and specifications .
Q3. Do you have any MOQ limit ?
A: Yes, but any trial order is welcome.
Q4. How do you ship the goods and how long does it take to arrive?
A:According to your order quantity,usually ship by sea or by air and by express,20-30 days by sea,5-7 days by air or express.
Q5.How many ways of shipping?
A: Mostly by sea for bulk goods (cheapest but slow)
Accept by express (DHL, FeDex IP/IE, TNT, UPS etc)
Q6. Can you accept Logo print?
A: Yes, we accept , some need to reach the MOQ. If you need make logo, please send us your logo artwork to check the addtional costs. Artwork format better in AI or PDF format, not a jpeg picture.Tks! We will confirm the specifications with you before official order.
Q7. How to proceed an order?
A: Firstly let us know your requirements.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirm the artworks and pay deposit for formal order.
Fourthly We arrange the production & shipment then you pay balance to us.
Q8.What's the products you are dealing with?
A:We have many fitness products, like flywheel training, climbing machine, treadmill,spinning exercise bike, rowing machine, ski exercise machine,multifunctional fitness equipments etc.