Q1:Are you the factory or distributor? A1:We are manufacturer and specialized in consumer electronic for global markets. And our factory local in Shenzhen city, Guangdong ,China.
Q2:Could you provide samples? How can I order the samples ? A2:Yes, we are pleased to provide sample for testings. Sample fee and freight cost is chargeable.Sample will be sent after the receipt of payment. Sample cost could be refund after the order confirmed.
Q3:1.What is the advantage of this new designs ice cream maker compared with the traditional one?
A3: Compared with the traditional ice cream maker , ours is eco-friendly,energy saving and silent while it works.
Q4: Is your cooling system the eco-friendly one?
A4: Absolutely no ozone depleting chemicals such as CFCs , you'll be making a responsible decision with regard to the environment.
Q5： What kinds of cooling system that our Ice cream maker apply ?
A5: Thermo-electric cooling system has very few moving parts
Q6:Are the quality of your product guaranteed? A6:We have QC to control the quality one by one. So do not worry about the quality. If there are some defective items, we can send you new items .
Q7:What is your lead time? A7:Usually 1-3 days depends on the order quantity,final lead time to be comfirmed when order is placed.
Q8:What is your payment terms for customers? A8:Alibaba trade insurance, PayPal, Western union, T/T, Or Alipay, WeChat can be accept.