1. What’s your sample policy?
If we have samples in stock, we can provide free samples. Or you will have to pay for the samples. Besides, clients need to pay for the shipping fee of the sample.
Q2. Why us?
Factory direct-sale services and good after-sale services as we believe in good services and fulfill commitment every time. Please feel free to contact us for any help, Let's start our long-term profitable business relations from here!
Q3. Can I ask you to print our own logo on the product?
Yes, we offer OEM and ODM service. So we can do privated label for you.
Q4. Can we have our own package?
Yes, if you can order 1000pcs or more, we can print your own brand box free for you, otherwise, just need to add an small cost to make it.
Q5. Can we custom a palette with our own colors?
Certainly, just let me know your request details for customizing, then we can custom the samples for you first and test the quality, then you can place the whole order.
Q6. How about the delivery?
We can ship via DHL, UPS, TNT, EMS, by air, by sea.
Q7. What's your lead time?
For sample order: 1~3 days after payment;
Bulk order with logo on product and packaging: 3~7 days;
Bulk order with your own brand package:7~15 days;
OEM/ODM: 15~45 days.
Q8. How do I make an order?
1, send me an inquiry including what you need or other request details.;
2, Message me with Trade manager on Alibaba;
3, Add me on whats app to talk more.
Just contact me with the ways above, then you can get my fast response at any time!