Q: Are you a factory or a trading company?
A: We are professional equipment manufacturer.
Q:When can | get the price?
A: Usually we quote within 12 hours after we get your enquiry
Q: What are your Delivery terms?
A: We accept EXW, FOB, CFR, CIF. You can choose the one which is most convenient
or cost effective for you.
Q: What is the payment terms?
A: T/T bank transfer, L/C, western union, we suggest your side to pay online of alibaba by
credit card, and trade assurance.
Q: What about the after-sale service?
A: Guarantee period is 12-24 month.
Q:What about the delivery date?
A:Usually we offer 2-3 weeks after order confirmed and payment received, and we can
also accept urgent order for prompt shipment.
Q: What about the transportation?
A: It depends on your requirement. We can delivery by air to your airport, or by sea to your
seaport, or delivery to your office address by express courier, and we also accept to
cooperate with your ship agent or forwarder.
Q: What about the package?
A: Usually we offer carton boxes or wooden cases, inner with plastic film wrapped, or
customized foam or aluminum suitcase, we will offer package pictures for customer
reference before delivery out the goods.
Q: What about the MOQ?
A: Usually we do not have MOQ, we can offer even only 1 unit, while, you are welcome to
order in bulk, and we are quite pleasure to offer pleasant outstanding discount.
Q: Can you accept OEM?
A: Yes, we can accept OEM, manufacture according to your request, label you logo or
offer Neutral packing without our logo and information
Q: What about the power supply?
A: Usually we offer 220V/5OHZ, and we can also convert the power supply to meet your
Local power supply, kindly contact us for confirmation
Q: Can you offer quality certification?
A: Yes, we can offer quality certification issued by our lab free of charge, or issued by
third-party international inspection Organizations with extra charge, please contact us for
Q: Can you do the calibration and installation before handover the goods?
A: Yes, we do installation, checking and calibration works before packed and handover
the goods. Customer can do tests directly only after some simply installation.
Customer: How to confirm the order?
Answer: You can send us your purchase order, sign & stamp back by us to make the order
be confirmed, or send us email mention us the order was confirmed by your side, then
attached the proforma invoice with bank information by return the email from us to confirm
the order.Or you can start order online of alibaba.com by Secure payment or trade assurance,
please contact us for further detail confirmation.