Q. How to proceed an order for induction cooker?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Lastly We arrange the shipment once the balance payment received.
Q. We'd like to print our logo on the induction cooker. Can you make it?
A: Yes. We provide OEM&ODM service which including logo printing, gift box and carton design.
Q: I'd like to know your Payment way.
A: Basically, the payment way is T/T or irrevocable L/C at sight.
Q: Do you offer guarantee for the induction cooker?
A: Yes, we offer 1 years warranty to our products.
Q. Can I get some free samples ?
A: We welcome sample order to test and check quality. Mixed samples are acceptable. But all customers shall pay the sample fee and shipping cost, when you place an order, sample fee will return to you.
Q. Do you have any MOQ limit for induction cooker order?
A: The MOQ of our products is 10 pcs for one model one size, which can be negotiated and flexible. 1pc for sample checking is available.
Q. How do you ship the goods and how long does it take to arrive?
A: Mass production products usually ship by ocean, takes 25-45 days to arrive the port. Small amount products ship by express like DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline is also optional.