1. How to proceed an order?
- First, pls send us an inquiry to let us know your requirements(important);
- Second, we will send you complete quote including shipping cost;
- Third, confirm order and send payment/deposit;
- Four, we will arrange production or deliver goods after receiving bank receipt.
2. What is your Payment Terms?
We accept below payment terms:
- Alibaba Trade Assurance, including Visa Credit Card, Master Card, TT Bank Transfer,
e-checking and Pay-later;
- Western Union.
3. What Certificates do you have?
- TWS Earbuds are CE/RoHS and BQB certified.
- We also can help clients to apply spcial certificates for different markets, such as FCC, PSE, KC, RCM, BIS, etc.
4. What is your Warranty and Return Policy?
- Normally, we offer 24 months warranty, counting from the day of receiving goods.
- We offer free repair and replace service for any defect items during warranty causing by quality reasons.
5. Do you offer any discount for new client?
- We often provide many discounts for different items.
- Please keep an eye on our homepage to get the latest discount.