1. Q: Are you a factory or trading company?
A: We are a trading company with our own factories.
2. Q: What strengths do you have?
A: Years of exporting experience; High quality products; Sustainable and environment friendly materials; Competitive factory price ; Strict quality check mechanism; Thoughtful after-sale services.
3. Q: Can I get a sample, and is it free?
A: Yes. It’s $25/pc. Sample fee will be refunded to you when you place a large order.
4. Q: Are the minimum quantity and lead time of samples negotiable?
A: Yes. Quantity below MOQ can be negotiable under certain conditions; We might also need a bit longer lead time for special samples. Please let us know your specification and concerns, and we will try to come up suitable solutions.
5. Q: What's the shipping method?
A: According to your requirement, different shipping service providers can be chosen, such as FEDEX, DHL, TNT and so on;by air or sea. Shipping cost depends on the shipping routes, product weight and volume, and location of your area. After delivering goods,we will send you the tracking number promptly.
6. Q: What's the turn around time?
A: Our items usually ship in 5-7 days. Delays may happen due to unexpected situations.
7. Q: What's the payment method?
A: We support flexible payment methods (30%Deposit 70% D/P at sight; 100% D/P at sigh;100% T/T )
8. Q: Can we print our own brand or logo on your products ?
A: Absolutely. It will be our pleasure to be your preferred ODM and OEM manufacturer in China.
9. Q: Why do some goods have difference between website photo and practical items ?
A: Due to the difference of light and browsers on screens, photos are for reference only. Among different batches, material may also be a little different.