Frequent Asked Questions:
Q1: What about the delivery?
Xi'an FORBEAUTY reply: we can offer the door to door services by air or by sea, just depend on your actual request. Such as DHL, UPS, TNT, FEDEX… by air; and the sea transportations.
Q2: What’s the delivery time?
Xi'an FORBEAUTY reply: 3-7 days.
Q3: What’s package?
Xi'an FORBEAUTY reply: strong and beautiful aluminum alloy case/carton case/wooden case.
Q4: Do you have any timely technology supports?
Xi'an FORBEAUTY reply: we have a professional technology supporting team for your timely services. We prepare the technical documents for you, also you can contact us by telephone, webcam, online chat (googletalk, MSN, skype, yahoo…).
Q5: What’s the payment method?
Xi'an FORBEAUTY reply: T/T,WESTERN UNION, MONEY GRAM, ESCROW
Q6: If the machines broken during the shipment, will you support us?
Xi'an FORBEAUTY reply:generally our customer will purchase the insurance before shipment, avoid any money lost from rough transportation.
Xi'an FORBEAUTY will help you to solve the claims with the insurance companies to collect your money back in time.