1. Q: Do you provide samples? Are they free or extra charge?
A: Yes, samples are free while cost of freight is on buyer.
2. Q: How long is your delivery time?
popular models in stock
3. Q:What payment terms you accept?
A: Payment: T/T30% deposit , balance to pay before shipment.
Western Union, L/C, MoneyGram, Cash
4. Q: What is the lifetime of the product of artificial grass?
A: artificial grass is about 5-8 years lifetime according to the environment, like temperature, sunshine.
6. Q: Can the artificial grass outdoor keep color fresh for years?
A: Yes. Fibers are produced by the highest standards and anti-aging ingredients are added.
Our products are tested by SGS of UV exposure program, and we offer 5-8 year’s warranty.
7. Q:Can you design for me?
A: We are professional in artificial grass and its accessories, e.g. sweeper, glue, SBR rubber, EPDM, joint tape, shock pad. Pls feel free to consulting about your project.
9. Q: Can you provided special package or retail package?
A: Yes, Special packages for artificial grass are available(PP Bag, Carton ,Wooden box). Besides, OEM and ODM are available for us. Pls see the following pictures.
Artificial grass in retail package
10. Q: Can I have a visit to your company before the order?
A: Sure, you are very welcomed to visit company. And THIRD PARTY FACTORY INSPECTION is also welcomed.
And also pls feel free for asking our help during your trip, like airport picking up, hotel booking, etc.