Q1: Can you customize design for my trailer ,like BBQ or ice cream?
A: Yes ,we are glad to make customize design to meet your requirement.
Q2: I want trailer to be 3.5M length, can you do this?
A: Yes, we can make any dimension as you required, we have round and square model.
Q3: The trailer color and logo can be customized ?
A: Yes , any color and logo is available.
Q4:What is the lifetime of the trailer?
A: The designed lifetime of trailer is 10 years. The guarantee of trailer is 1 years.
Q5: Can you provide the drawing for me confirm before production?
A: All the customers we could provide technical support for the trailer design.
Q6: I’m new customer ,can you tell me how to do?
A: Yes, we will provide technical support and detailed professional guidence for you .
Q7: What’s your delivery time?
A: Usually about 15 days after receive the deposit.
Q8:Can I Believe your product quality? A:Yes.During the process of makeing product,we will check it ,and find out problems as soon as
possible.What is more,we will test its quality once again beofore sending to you.
Q9:If this product has some problem in the process of using it,how can you solve it?
A:Well,it has 13 months warranty.This service won't be changed.During the warranty period,if there were goods errors caused by quality, , we would send parts for free or pay for your repairs. After the warranty period, we will also help solve the problem. The cost will be discussed according to the specific situation .
Q10:How do you deliver it?
A:We deliever it by ship. We often use FOB Shanghai and CIF term, If you ask shipping agent to Shanghai to ship your goods, we will help you deliver the goods to Shanghai port and deal with the export customs clearances; If you need us to ship the goods to your country, we will deliver the goods to the port you tell.