Q: To Which countries does Solnce deliver it’s products and what’s your product range?
A: Our main markets are Russia / Ukraine / Kazakhstan / Uzbekistan / Bangladesh / Turkey / Armenia / Tajikistan / Syria / Israel. The United Arab Emirates/ South Africa / Indonesia etc. Our managers not only speak English, but also speak Russian.You could buy Toner Cartridge,Inkjet Cartridge, CISS, Ink, Spare Parts etc. From us.
Q1: Is it the same yield pages with OEM products to use Solnce products?
A1:The yield pages of our toner cartridges is equal or more than OEM products based on 5% coverage and our density is better also;
Q2: Except normal text and photo, Solnce product can be used to print tracing paper and barcode?
A2: Yes, using our products can make it;
Q3: Can your arrange the packing with my own brand box?
A3: Yes, if your can provide brand box to us, no problem. If your need us to design and print the box for your, then MOQ of each size is no less than 1000PCS;
Q4: What's the warranty?
A4: All Solnce products is under control of ISO9001&14001,the warranty is 18 months calculated from the date of shipment; Guarantee the defective rate of Black toner cartridge lower than 0.5%, of color lower than 2%; Here is Less than 0.2% defective for Compatible Inkjet Cartridge and Within 2% defective for Re-manufactured Inkjet Cartridge.Free replacement and refund can be offered by 1:1 for defects caused by manufacturing;All goods will be tested on production line;
Q5: What service can your provide to be Solnce distributors?
A5: First of All, you do not need to worry about the quality, we cherish our reputation , of course we would provide you products of highest quality.
2. We could provide any catalogs,leaflets and Solnce souvenirs that you need for brand promotion, moreover, you could use photos and videos of our products from our databases
3.You may get bonus from company if you accomplish your sales targets
Q6: What capacity of production in a month?
A6: With the application of automation equipment,the production capacity improved immediately,for toner
cartridge:800000pcs/month,for Reman inkjet: 300000pcs/month; For Compatible inkjet cartridge :800 000pcs/month
Q7: What about the delivery time?
A7: off season: about 7 working days for LCL, 12 working days for 20GP, 18 working days for 40HQ;
Peak season: about 12 working days for LCL, 18 working days for 20GP, 25 working days for 40HQ;
Q8: How about the payment term?
A8: TT100% in advance is more agreeable: 30% prepayment after order confirmed for us to purchase raw material,70% balance before shipment after checking by customers,of course, payment term can be negotiated in any case.
LC: 100% LC at sight is also acceptable;
West union: only for trial order or small order at the beginning time;
Q9: What's the MOQ?
A9: You could place order with any quantities you want, but if the quantities less than 1000 pcs, the delivery term will switch from FOB to C-EXW, by the way, here we suggest to place order by full carton according to the packing list from our sales to save space and freight;
Q10: Can I get free samples?
A10: Yes, some of our samples are free,depend on models and qty,please contact sales for details;
Q11: How do your delivery the products?
A11: It depends on your decision, Express, airline, ship; we will suggest the best way according customers' request,and we can introduce the good logistic to customers;
Q12: I want to arrange our people to make inspection before shipment, can your cooperate with us?
A12: Totally no problem, we will arrange QC to be company with your inspector for details